ITIL 4 Foundation

IT, support teams and service owners.

Level: Beginner
Duration: 2 days · official course length, ITIL 4 Foundation
Format: Provided on request
Language: Provided on request

Objectives

Understand the ITIL 4 service value system
Know the key service management practices
Continually improve IT service quality

Intended audience

IT, support teams and service owners.

Prerequisites

No prerequisites.

Technologies covered

IT service managementIncident and change managementService desk

Certification pathway

Certification exam preparation

Training that prepares you for a third-party certification exam. INTELIZ is not that body's authorised training partner; the exam is taken separately with the body or its test centre. The exam voucher is not included unless your quotation says so.

PeopleCert ITIL 4 Foundation exam. Certifying body: PeopleCert.

Two ways to take this course

Individual registration

For one person. We let you know the next dates and send you the price.

Corporate group training

For your teams: content adapted to your context, dates and location agreed with you, one quote for the group.

Request a group quote →

ITIL 4

Registration & quote request

Choose individual registration or group training for your company. Your request goes straight to our training team.